Terms of service

 

Welcome to unifclothingx.shop.

These Terms of Service (“Terms”) govern your access to and use of unifclothingx.shop, including your use of our website, purchase of products, and interaction with any services made available through our online store.

Throughout these Terms, “we”, “us”, and “our” refer to unifclothingx.shop. “You” and “your” refer to any person who visits our website, creates an account, places an order, or otherwise uses our services.

By accessing our website or purchasing from us, you agree to these Terms together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies published on our website.

Nothing in these Terms is intended to exclude, restrict, or limit any rights available to consumers under applicable UK law that cannot legally be excluded or restricted.

If you have questions regarding these Terms, contact us at:

Email: info@unifclothingx.shop

1. About Our Online Store

unifclothingx.shop operates an online retail store using the Shopify ecommerce platform.

We provide customers with access to products and related ecommerce services through our website.

Shopify provides the technology and ecommerce infrastructure that enables us to operate our online store. However, purchases made from unifclothingx.shop are transactions between you and unifclothingx.shop unless expressly stated otherwise.

2. Eligibility to Use Our Website

By using our website or placing an order, you confirm that you are legally capable of entering into a binding contract.

If you are under 18 years old, you should use our website and make purchases only with the involvement and permission of a parent or legal guardian where required.

You must not use our website or services for any unlawful or unauthorised purpose.

3. Product Information

We take reasonable care to ensure that product descriptions, images, specifications, prices, availability, sizes, colours, and other information displayed on our website are accurate.

However, minor differences may occur.

In particular:

• Colours may appear differently depending on your screen or device.

• Product packaging may change.

• Manufacturers or suppliers may make minor product modifications.

• Measurements may be approximate where indicated.

• Images may be used for illustrative purposes.

These provisions do not affect your statutory rights where goods are faulty, not as described, not of satisfactory quality, or otherwise fail to comply with applicable consumer law.

4. Product Availability

All products are subject to availability.

Adding an item to your shopping cart does not reserve that item.

In rare circumstances, a product may become unavailable after an order has been placed but before the order has been accepted or fulfilled.

If we cannot supply an ordered product, we will inform you and refund any amount paid for the unavailable item where appropriate.

We will not substitute a materially different product without your agreement.

5. Placing an Order

When you place an order through unifclothingx.shop, you are making an offer to purchase the products included in your order.

Before submitting an order, you are responsible for checking:

• The products selected.

• Quantities.

• Sizes, colours, or other available options.

• Delivery information.

• Billing information.

• Contact details.

• Total price.

After placing your order, you may receive an automated order acknowledgement.

An order acknowledgement confirms that we have received your order. It does not necessarily mean that your order has been accepted.

6. Formation of the Contract

Unless we tell you otherwise, a contract for the purchase of goods is formed when we accept your order and confirm that the goods have been dispatched or otherwise expressly confirm acceptance.

Before acceptance, we may decline an order for legitimate reasons, including:

• The product is unavailable.

• Payment could not be authorised.

• We reasonably suspect fraud or unauthorised activity.

• There is an obvious pricing or product information error.

• Delivery restrictions prevent us from fulfilling the order.

• You do not meet applicable eligibility requirements.

If we decline an order after payment has been taken but before a contract has been formed, we will refund the relevant payment.

Nothing in this section allows us to cancel an accepted consumer contract in circumstances where doing so would violate your statutory rights.

7. Prices

Prices displayed on unifclothingx.shop are the prices applicable at the time shown, subject to correction of genuine errors.

The total amount payable will be displayed during checkout before you submit your order.

Where applicable, taxes and other mandatory charges will be displayed or included as required by law.

We may change product prices at any time, but price changes will not normally affect orders that have already been accepted.

8. Pricing Errors

We take reasonable care to display accurate prices.

If we discover an obvious pricing error before accepting your order, we may contact you and give you the opportunity to purchase the product at the correct price or cancel the order.

If the error is obvious and could reasonably have been recognised as an error, we may decline the order before acceptance and refund any amount already paid.

Your statutory rights remain unaffected.

9. Payment

Available payment methods are displayed during checkout.

By submitting payment information, you confirm that:

• The information provided is accurate.

• You are authorised to use the selected payment method.

• Sufficient funds or credit are available to complete the transaction.

Payment processing may be provided by Shopify Payments or other third-party payment providers.

Your payment provider may have additional terms and privacy policies that apply to its services.

We do not recommend sending full payment card details to us by email.

10. Fraud Prevention and Security

We may use reasonable fraud-prevention and security measures to protect customers, our business, payment providers, and other parties.

An order may be delayed or declined where we reasonably identify a security concern or suspected fraudulent or unauthorised transaction.

We may request reasonable information necessary to verify an order or payment.

Any fraud-prevention measures will be carried out in accordance with applicable law.

11. Delivery

Delivery options, estimated delivery times, and applicable shipping information are described during checkout and/or in our Shipping Policy.

Please provide complete and accurate delivery information.

You are responsible for checking your delivery address before submitting your order.

Where applicable consumer law requires goods to be delivered within a particular period, those legal requirements will apply. Where we have agreed a different delivery timeframe with you, the agreed timeframe will apply subject to applicable law.

Delivery dates and times provided as estimates are not guaranteed unless expressly stated otherwise.

12. Delivery Delays

If delivery is delayed, we will handle the situation in accordance with applicable UK consumer law.

Circumstances outside our reasonable control may sometimes affect delivery, including transportation disruption, severe weather, customs procedures, carrier disruption, or other events.

Such circumstances do not remove any statutory rights you may have regarding delivery.

If a legally significant delivery deadline is missed, you may have rights to cancel the contract depending on the circumstances and applicable consumer law.

13. Risk and Ownership

Risk in goods will pass to you in accordance with applicable consumer law, generally when you or a person identified by you acquires physical possession of the goods.

Ownership of the goods will pass to you when we have received full payment and the applicable conditions for transfer of ownership have been satisfied.

Nothing in this section overrides mandatory consumer protection rules.

14. Right to Cancel Online Purchases

Consumers purchasing goods online generally have a statutory right to cancel eligible distance contracts without giving a reason.

For most eligible goods, you normally have 14 days from the day you receive the goods to inform us that you wish to cancel.

After notifying us of cancellation, you generally have a further 14 days to return the goods.

Certain products and circumstances may be excluded from the statutory cancellation right where permitted by law.

Full details regarding cancellation procedures, return conditions, return costs, exclusions, and refunds are provided in our Return and Refund Policy.

To request a cancellation or return, contact:

info@unifclothingx.shop

Nothing in these Terms limits your statutory cancellation rights.

15. Faulty, Damaged or Misdescribed Goods

Goods supplied to consumers must comply with applicable UK consumer protection requirements.

Depending on the circumstances, goods must be:

• Of satisfactory quality.

• Fit for their intended purpose.

• As described.

• Consistent with other applicable contractual requirements.

If a product is faulty, damaged, incorrectly supplied, or not as described, please contact us at:

info@unifclothingx.shop

Your remedies may include a refund, repair, replacement, price reduction, or another remedy depending on the circumstances and applicable law.

Nothing in these Terms limits rights provided under the Consumer Rights Act 2015 or other applicable consumer legislation.

16. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and applicable law.

Where you have a statutory right to a refund, we will process that refund within the period required by applicable law.

Any voluntary return rights we may offer are additional to, and do not replace, your statutory consumer rights.

Sale or discounted products remain subject to statutory rights concerning faulty, damaged, misdescribed, or otherwise non-conforming goods.

17. Promotions and Discount Codes

From time to time, we may offer promotions, discounts, vouchers, or promotional codes.

Unless otherwise stated:

• Promotions are subject to availability.

• Promotional codes must be entered correctly at checkout.

• Promotional codes have no cash value.

• Promotions cannot be applied retrospectively after an order has been completed.

• Multiple promotions may not be combined unless expressly permitted.

• Promotions may be subject to reasonable eligibility conditions.

Any promotional conditions will be applied fairly and will not affect statutory consumer rights.

18. Customer Accounts

Certain website features may allow you to create a customer account.

You are responsible for:

• Providing accurate information.

• Maintaining the confidentiality of your login credentials.

• Taking reasonable steps to prevent unauthorised access to your account.

• Informing us if you reasonably believe your account has been compromised.

You must not impersonate another person, create accounts using fraudulent information, or use another person's account without permission.

We may restrict or suspend access to an account where reasonably necessary to protect security, prevent fraud, comply with legal requirements, or address a serious breach of these Terms.

19. Acceptable Use

You must not use our website:

• For fraudulent or unlawful purposes.

• To infringe another person's intellectual property rights.

• To transmit malware, viruses, malicious code, or harmful technology.

• To attempt unauthorised access to our systems.

• To interfere with website security or functionality.

• To scrape, harvest, or collect information unlawfully.

• To submit false, misleading, or fraudulent information.

• To abuse promotional offers.

• To harass, threaten, or unlawfully harm another person.

• To violate applicable laws or regulations.

We may take reasonable action to protect our website, customers, and services against unlawful or abusive activity.

20. Intellectual Property

Unless otherwise indicated, content made available through unifclothingx.shop, including website design, text, graphics, logos, icons, images, product presentation, and other original materials, is owned by us, licensed to us, or used with appropriate permission.

You may use our website for lawful personal and non-commercial shopping purposes.

You must not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from protected website content without appropriate permission unless permitted by law.

Third-party trademarks and intellectual property remain the property of their respective owners.

21. Reviews and User-Submitted Content

Where our website allows reviews, comments, photographs, or other content to be submitted, you must ensure that your content:

• Is accurate where it states facts.

• Reflects your genuine experience where it expresses an opinion.

• Does not infringe intellectual property rights.

• Is not defamatory, unlawful, discriminatory, threatening, fraudulent, or abusive.

• Does not contain malicious code.

• Does not unlawfully disclose personal information belonging to another person.

We may moderate or remove content where reasonably necessary to comply with applicable law or enforce these Terms.

We will not manipulate customer reviews in a manner that would unlawfully mislead consumers.

22. Third-Party Services and Links

Our website may contain integrations, applications, payment services, social media services, or links operated by third parties.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party websites merely because our website contains a link to them.

You should review the relevant third party's terms before using its services.

23. Shopify

Our online store is powered by Shopify.

Your use of certain Shopify-powered features may also involve processing or functionality provided by Shopify.

Shopify is not the seller of products offered by unifclothingx.shop merely because Shopify provides the ecommerce technology used by our store.

24. Privacy and Personal Information

We process personal information in accordance with our Privacy Policy and applicable UK data protection and privacy requirements.

Our Privacy Policy explains:

• What personal information we collect.

• Why we process it.

• The lawful bases we rely on.

• Who we may share information with.

• International data transfers.

• Data retention.

• Cookies and similar technologies.

• Your data protection rights.

• How to contact us regarding privacy matters.

Please review our Privacy Policy before using our website or submitting personal information.

25. Website Availability

We aim to keep our website available and functioning correctly, but we cannot guarantee uninterrupted access at all times.

Website access may occasionally be interrupted for:

• Maintenance.

• Security updates.

• Technical problems.

• Service provider outages.

• System upgrades.

• Events outside our reasonable control.

We will take reasonable steps to minimise disruption where practical.

26. Our Responsibility to Consumers

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence where liability cannot legally be excluded.

• Fraud or fraudulent misrepresentation.

• Breach of statutory consumer rights where those rights cannot legally be excluded.

• Any other liability that cannot legally be excluded or limited.

If you are a consumer, we are responsible for losses that are a foreseeable consequence of our breach of these Terms or failure to use reasonable care and skill, subject to applicable law.

We are generally not responsible for losses that were not reasonably foreseeable when the contract was entered into.

27. Business Losses

Our products and website are primarily intended for personal consumer use unless expressly stated otherwise.

If you use products for commercial or business purposes, different legal considerations may apply.

To the extent permitted by law, we are not responsible for business losses such as loss of profits, revenue, business opportunities, anticipated savings, or business interruption where the transaction is a consumer transaction intended for personal use.

This section does not exclude liability that cannot legally be excluded.

28. Events Outside Our Reasonable Control

We will not be responsible for a failure or delay caused by circumstances outside our reasonable control to the extent permitted by law.

Such circumstances may include natural disasters, severe weather, transportation disruption, telecommunications failures, governmental measures, industrial disputes, major supply chain disruption, or similar events.

We will take reasonable steps to minimise the effects of such events.

This section does not remove any statutory rights you may have, including rights concerning delivery or cancellation.

29. Complaints

If you have a complaint regarding a product, order, or our services, please contact us at:

info@unifclothingx.shop

Please include your order number where relevant and provide sufficient information for us to investigate the issue.

We will aim to review complaints fairly and respond within a reasonable period.

Nothing in our complaints procedure prevents you from exercising any statutory rights or seeking any remedy available under applicable law.

30. Changes to These Terms

We may update these Terms from time to time to reflect changes to:

• Applicable law.

• Our website.

• Our products or services.

• Shopify functionality.

• Security requirements.

• Our operating practices.

Changes will apply from the date the revised Terms are published unless otherwise required by law.

Changes will not retrospectively remove statutory rights or unfairly alter an existing consumer contract.

The Terms applicable to an order will generally be those in effect when the relevant contract is formed.

31. Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be treated as modified or removed only to the extent necessary.

The remaining provisions will continue to apply where legally possible.

32. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we have permanently waived our right to enforce that provision.

Likewise, any delay in exercising a legal right does not necessarily constitute a waiver of that right.

33. Third-Party Rights

Unless applicable law provides otherwise, these Terms are intended to govern the relationship between you and unifclothingx.shop.

A person who is not a party to the relevant contract generally has no independent right to enforce these Terms, except where applicable law expressly provides otherwise.

34. Governing Law and Consumer Rights

These Terms and contracts formed through unifclothingx.shop are governed by applicable UK law.

If you are a consumer resident in the United Kingdom, nothing in these Terms deprives you of mandatory consumer protections available to you under the laws applicable in the part of the United Kingdom in which you live.

Nothing in these Terms is intended to prevent you from bringing proceedings before a court that has jurisdiction under applicable law.

35. Entire Agreement

These Terms, together with our:

• Privacy Policy.

• Return and Refund Policy.

• Shipping Policy.

• Any additional terms expressly disclosed before purchase.

form the applicable terms governing your use of our website and purchases from us, subject to statutory rights and any other terms that apply by law.

36. Statutory Consumer Rights

Nothing in these Terms is intended to exclude, restrict, replace, or reduce statutory rights that cannot legally be excluded.

Where any provision of these Terms conflicts with a mandatory consumer protection requirement, the mandatory legal requirement will prevail.

37. Contact Information

For questions regarding these Terms, an order, cancellation, return, refund, delivery, or other customer service matter, please contact:

unifclothingx.shop
Email: info@unifclothingx.shop

We will endeavour to respond to customer enquiries as efficiently as reasonably possible.